Here’s just a quick checklist you should go over if you’re having problems: The service should now be up and running. Another way to reload the portal is to select on the upper left hand side of the screen and you’ll see option titled “reload portal”. If at this step you see login & password read our how to fix authentication problem. to figure out what could be the issue.ġ1.
From the drop down menu select profile twice, this will restart the portal and you should see a yellow loading bar if you have an active account and everything been configured correctly.
